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So the application did execute the correct submission path. The remaining likely cause is ZeptoMail delivery/account status, not missing admins or a failed event transition. Your Postman response shows 201 / “Email request received,” while the diagnostic panel mentions 429 Credit Exhausted. If the actual send is returning 429, ZeptoMail will not send new messages until credits are added. The dashboard’s one delivered email confirms the credentials/sender are valid, but does not prove this latest approval email was accepted. Please check ZeptoMail Email Logs for the 14:43 EAT submission. It should show either the two recipient attempts or the provider rejection reason.
UPCOMING
