SUPPORT
How can we help?
Send us the details below and we’ll help route your question to the right place.
Email Tikoo! support
support@tikoo.co.keInclude your order number, event name, and the email used at checkout. Never send a password, card number, or one-time code.
Ticket or payment help
For a missing ticket, duplicate charge, or checkout problem, include your order number or payment reference. We may ask you to confirm the purchaser email before discussing an order.
Event and refund questions
The event organizer controls event details and most refund decisions. Check the event information and your confirmation email first. If you cannot reach the organizer, contact us and we will help connect you.
Organizer help
Use the email address connected to your organizer account and include the organization and event names. Publishing and account-review questions are handled through the same support address.